Got a question about your Pearl Hair Remover? See if we can answer it for you!
1. Why does it smell so strongly?
At first, treatment may produce a burning smell and you may also see smoke. No need to call the fire department, this means that the Pearl is working, crystallizing the hair as it makes contact. Over time, this will decrease as the amount of hair decreases.
2. How long should it take to use my Pearl?
For beginners, legs may take 30-45 minutes and less time as you master the technique. Remember, practice makes perfect!
3. Why is stubble still present after use?
The ideal length of hair to treat is 1-3mm (1 mm is about the same thickness as a penny). You need to trim or let hair grow before using. ALWAYS buff the treated area after use and moisturize! These steps are essential to successful results.
4. What is thermogenic technology that the Pearl Hair Remover uses?
It is a micro heat wave sent down the hair, all the way to the root. This weakens the hair follicle, slowing down the growth.
With long-term/repeated use, the wire element inside a tip will wear out and break. This is normal and to be expected. Do no attempt to repair or reuse a tip that is broken or damaged in any way. Remove it immediately and discard. Replace your Pearl tip with a new one any time this occurs.